Residential Computer Support Rates
Home Computer Support Rates
MooseTrout is happy to provide computer support and troubleshooting in your house, or over a remote connection. We quote flat rates whenever we can; however, for some types of work like spyware removal it is not always possible to locate and fix the problem in a set amount of time.
Fixed Rates
| Service | Edmonton, St. Albert and Sherwood Park | Leduc, Stony Plain, Spruce Grove | other properties within 50km of Edmonton City Centre1 |
|---|---|---|---|
| Computer Pickup/Dropoff | $59.99 | $89.99 | $109.99 |
| Wipe Hard Drive -- Onsite | $79.99 | $109.99 | $129.99 |
| Install Antivirus (Includes Norton 360) -- Onsite | $179.99 | $209.99 | $229.99 |
Hourly Rates
| Service | Edmonton, St. Albert and Sherwood Park | Leduc, Stony Plain, Spruce Grove | other properties within 50km of Edmonton City Centre1 |
|---|---|---|---|
| Initial Assessment | $129.99 | $159.99 | $179.99 |
| Onsite Visit | $29.99 travel cost plus $50.00/hour on site | $59.99 travel cost plus $50.00/hour on site | $79.99 travel cost plus $50.00/hour on site |
| Remote Access prepaid in hourly blocks | $50.00/hour, billed in 15 minute increments | same | same |
Note: all fees add 5% gst.
1: as determined by google maps