While this may seem obvious, software is built for the end user, not for the developer. (Unless that developer happens to be the end user as well!)

While MooseTrout's experience is invaluable to provide a better application experience, it is, ultimately, the user that is the expert at what an application should do and how it should do it.

That's why MooseTrout is constantly building expertise with processes that concentrate on discovering and meeting users' needs, regardless of whether the user is a student, faculty member, administrator, or librarian -- achieving buy-in, requirements gathering, running effective pilots, bug reporting, monitoring and notification to ensure high levels of service.

MooseTrout's philosophy can be summarized as follows:

1. open really is best
2. software that's easy to use